	NCSC Surveys

Survey of Selfhelpsupport.org Users

Thank you for being part of selfhelpsupport.org, an online resource center for pro se practitioners. In order to find out what we are doing well, and what we can do better, we would like you to take a few minutes to share your opinions about selfhelpsupport.org with us. Your feedback will help us improve our site and serve you better. Your responses are confidential..
Thank you in advance for participating in the survey.

1. What is your affiliation?

	Civil Legal Aid
	Courts
	Non-Legal Organization
	Student
	Pro Bono
	Government
	Law School Faculty
	Other Please specify

2. How frequently do you visit selfhelpsupport.org?

	First time
	More than once a day
	Daily
	About once a week
	About once a month
	Other Please specify

3. What substantive areas did you explore? Check all that apply

	Highlighted Resources
	Pro Se Assistance
	Program Development & Administration
	Evaluation
	Legal Services & Representation
	Judicial Resources
	Funding
	Collaborative Efforts
	Ethics & Changing Roles
	Education & Training
	Technology
	Program Outreach
	Access
	General Pro Se Information
	Cultural, Language, & International Issues
	Substantive Materials by Topic

Please rate the following

Excellent Good Adequate Fair Poor Don't Know

4. Ease of navigation of selfhelpsupport.org.

5. Freshness of content on selfhelpsupport.org.

6. Organization of content provided in the selfhelpsupport.org library.

7. Usefulness of information provided in the selfhelpsupposrt.org library

8. How well does selfhelpsupport.org meet your expectations?

Very Likely Somewhat Likely Unlikely Very Unlikely No Opinion/ NA

9. How likely are you to recommend selfhelpsupport.org to someone else?

10. How likely are you to use this site as your primary resource in obtaining information about self-representation?

Very Satisfied Somewhat Satisfied Somewhat Dissatisfied Very Dissatisfied No Opinion/ NA

11. What is your overall satisfaction with selfhelpsupport.org?

12. What was your main reason for visiting selfhelpsupport.org?

	Get the latest information on self-representation
	Obtain specific facts/statistics
	Research a specific topic or issue
	Learn about new programs or best practices
	Funding information
	Just browsing
	Other Please specify

13. Please describe any specific information and/or service you would like to see added to selfhelpsupport.org.

14. Please provide any further suggestions for improving this website.

Thank you very much for your participation in this survey!

Click this checkbox if your survey is complete.

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Thank you for your time. We appreciate your support.

National Center for State Courts
Knowledge and Information Services Division
300 Newport Avenue
Williamsburg, VA 23185
If you have any questions or comments, please contact Madelynn Herman, KIS Analyst, at the National Center for State Courts.
mherman@ncsc.dni.us

National Center for State Courts
Court Consulting Services
707 17th Street, Suite 2900
Denver, CO 80202
Phone (800)466-3063 Fax (303)296-9007
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